Hit the Refresh Button on Your Customer Service

As the customer experience continues to become a key differentiator for businesses and organizations across all industries, providing top-notch customer service has never been more critical. According to research compiled by Salesforce, 75% of consumers expect a...

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Why Blogging is Good for Business

Small business owners often bypass blogging when designing their marketing strategies, opting instead for less time-intensive online platforms such as Facebook or Twitter. However, business blogging is on the rise as companies of all sizes recognize the power of this...

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Assessing the Potential of a New Business Idea

Mother’s Day is Sunday, and many of us will be setting aside time to honor our moms as well as those who have been a supportive and loving presence in our lives. Just as mothers nurture their children as they grow, small business owners are responsible for the care...

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